Armenia’s financial ombudsman issues first report on Jan 2009
14.02.2009,
00:53
Ombudsman of Armenia’s financial system Piruz Sargsyan has issued her first report on January 2009, the Central Bank of Armenia (CBA) says.
YEREVAN, February 13. /ARKA/. Ombudsman of Armenia’s financial system Piruz Sargsyan has issued her first report on January 2009, the Central Bank of Armenia (CBA) says.
During the period under review, seven complaints were addressed to the RA Financial Ombudsman’s Office, with one in the written form. Three pf the complaints were not subject to consideration.
Though the rest of the four complaints were under Sargsyan’s authority, the complainants had not sent their complaints to financial organizations before as the law requires.
Another complainant demanded imposing a heavy fine on a client for a loan, with another complaint being lodged against an insurance company that had refused to provide collision insurance to a client.
“The workers of the Financial Ombudsman’s Office explained to the complainants that they had to turn first to financial organizations before lodging a complaint against them,” CBA says.
The Financial Ombudsman’s Office controls the further process of complaints filed.
The Financial Ombudsperson’s Office was set up according to the Law of the Ombudsperson in the Financial System and launched its activities on January 24, 2009.
According to Article 31 of the law, the Financial Ombudsperson is to issue a monthly report on the 15th day of each month. –0—
During the period under review, seven complaints were addressed to the RA Financial Ombudsman’s Office, with one in the written form. Three pf the complaints were not subject to consideration.
Though the rest of the four complaints were under Sargsyan’s authority, the complainants had not sent their complaints to financial organizations before as the law requires.
Another complainant demanded imposing a heavy fine on a client for a loan, with another complaint being lodged against an insurance company that had refused to provide collision insurance to a client.
“The workers of the Financial Ombudsman’s Office explained to the complainants that they had to turn first to financial organizations before lodging a complaint against them,” CBA says.
The Financial Ombudsman’s Office controls the further process of complaints filed.
The Financial Ombudsperson’s Office was set up according to the Law of the Ombudsperson in the Financial System and launched its activities on January 24, 2009.
According to Article 31 of the law, the Financial Ombudsperson is to issue a monthly report on the 15th day of each month. –0—
