HSBC bank Armenia opens business phone bankingcenter in Yerevan

YEREVAN, June 12. /ARKA/. The HSBC Bank Armenia CJSC has opened a business phone bankingcenter in Yerevan.

Speaking at the presentation of the center, Tim Slater, CEO, HSBC Bank Armenia, said that this is the first phone bankingcenter in Armenia.

He said that the bank’s clients will from now on be able to effect transactions by means of the center in conformity with international security standards. He reported that 6,700 clients have wished to use the center’s services.

Mr. Slater pointed any cashless transaction can be effected by means of telephone banking, particularly effect money transfers, obtain balance information on all accounts held and get foreign exchange and interest rate information. He reported that clients can effect cashless transactions by dialing 515-000.

Mr. Slater said that the HSBC Bank was the first to introduce business phone bankingin Great Britain, and Armenia is the last country the bank has introduced this service in.

Mr. Slater also said that phone bankingis part of the bank’s strategy, namely, the second stage of the program. The installation of ATMs was the first stage, and internet banking will be the third.

He stressed that clients can choose business types most suitable for them and get in touch with the bank when necessary.

Mr. Slater also said that telephone and internet banking services are available not only to residents of Armenia, but also Armenians living abroad, which can consolidate the ties between Armenia and the 10-milliong-strong Armenian Diaspora.

He pointed out that projects like this are in line with the RA Government’s policy of transforming Armenia into a regional banking center.

Speaking of the plans, Mr. Slater said that the bank plans to introduce a package of long-term savings. With this end in view, the bank will pay much attention to its reliability.

Clients trust their bank, and the bank must do its best for those wishing to have long-term savings, Slater said.

The business phone bankingcenter has an 11-member staff. It will operate without days off – from 8:00 a.m. to 23:00 p.m. on workdays, and from 11:00 a.m. to 20:00 p.m. on nonwork days.

The HSBC Bank Armenia CJSC, a subsidiary of the HSBC Bank plc. It was incorporated on September 25, 1995. HSBC Bank plc holds 70% of the HSBC Bank Armenia CJSC stock, with 30% held by Armenian investors abroad.

The HSBC Bank Armenia CJSC has ten branches, a head office in Yerevan and 44 ATMs. P.T. –0--