Veolia Jur commented on claims of water quality non-compliance in Armenia
20.07.2026,
16:41
Veolia Jur issued a statement amid reports circulating in recent days on social media and in the public domain regarding the quality of the drinking water it supplies.
YEREVAN, July 20. /ARKA/. Veolia Jur issued a statement amid reports circulating in recent days on social media and in the public domain regarding the quality of the drinking water it supplies.
The company stated that the water supplied to consumers is under continuous, 24-hour monitoring and that its quality is regularly tested through laboratory testing, with the results assessed for compliance with current regulatory requirements.
Veolia Jur also noted that drinking water quality is monitored not only by the company but also by authorized government agencies conducting independent oversight.
"If deviations posing a threat to public health or violations of current standards were identified, they would be recorded by government regulatory agencies and would be made publicly known," the company stated.
The document notes that water hardness is not a safety criterion and is not considered a health hazard; this indicator is determined by the geological characteristics of a particular source. Since water supplies vary from region to region, individual physical and chemical parameters of water, including its hardness, may vary.
Veolia Jur also cited new regulations that will come into effect in 2027, which the company claims reflect a change in its approach to water hardness and do not consider it a public health risk criterion.
Veolia Jur called on the media, social media users, and other interested parties to refrain from disseminating unverified information about the company's activities that is not based on professional opinions and official data.
Arpine Hovhannisyan's Statement
Armenia's former Minister of Justice and lawyer Arpine Hovhannisyan stated on her Facebook page that class action lawsuits could be filed against Veolia Jur, claiming the water quality supplied does not meet established standards.
Hovhannisyan stated that over a period of time, she organized water quality assessments in various settlements, both based on resident complaints and previously received information.
She claims that as the summer water shortage approaches, artesian water, which is characterized by higher hardness, is being mixed with the water from the Garni spring.
According to Hovhannisyan, artesian water has already begun to be added to the Arinberd and Kharberd reservoirs, as well as other water supply systems.
She stated that, as a result, water hardness in a number of settlements has allegedly exceeded the standard established by the Ministry of Health, which remains in effect.
"This means that Armenian citizens are paying for water that doesn't meet established standards. This also means that citizens can go to court and challenge this entire process," Hovhannisyan stated.
However, the results of the tests mentioned by Hovhannisyan, the locations and times of sampling, and the reports of accredited laboratories were not provided in the statement.
She also questioned the reasons for the reduction in water supply schedules and volumes supplied to the population, given that, according to her, artesian water is available, although its supply may be more expensive for the company.
It should be noted that Veolia Jur's statement does not directly mention Hovhannisyan by name.
The company stated that the water supplied to consumers is under continuous, 24-hour monitoring and that its quality is regularly tested through laboratory testing, with the results assessed for compliance with current regulatory requirements.
Veolia Jur also noted that drinking water quality is monitored not only by the company but also by authorized government agencies conducting independent oversight.
"If deviations posing a threat to public health or violations of current standards were identified, they would be recorded by government regulatory agencies and would be made publicly known," the company stated.
The document notes that water hardness is not a safety criterion and is not considered a health hazard; this indicator is determined by the geological characteristics of a particular source. Since water supplies vary from region to region, individual physical and chemical parameters of water, including its hardness, may vary.
Veolia Jur also cited new regulations that will come into effect in 2027, which the company claims reflect a change in its approach to water hardness and do not consider it a public health risk criterion.
Veolia Jur called on the media, social media users, and other interested parties to refrain from disseminating unverified information about the company's activities that is not based on professional opinions and official data.
Arpine Hovhannisyan's Statement
Armenia's former Minister of Justice and lawyer Arpine Hovhannisyan stated on her Facebook page that class action lawsuits could be filed against Veolia Jur, claiming the water quality supplied does not meet established standards.
Hovhannisyan stated that over a period of time, she organized water quality assessments in various settlements, both based on resident complaints and previously received information.
She claims that as the summer water shortage approaches, artesian water, which is characterized by higher hardness, is being mixed with the water from the Garni spring.
According to Hovhannisyan, artesian water has already begun to be added to the Arinberd and Kharberd reservoirs, as well as other water supply systems.
She stated that, as a result, water hardness in a number of settlements has allegedly exceeded the standard established by the Ministry of Health, which remains in effect.
"This means that Armenian citizens are paying for water that doesn't meet established standards. This also means that citizens can go to court and challenge this entire process," Hovhannisyan stated.
However, the results of the tests mentioned by Hovhannisyan, the locations and times of sampling, and the reports of accredited laboratories were not provided in the statement.
She also questioned the reasons for the reduction in water supply schedules and volumes supplied to the population, given that, according to her, artesian water is available, although its supply may be more expensive for the company.
It should be noted that Veolia Jur's statement does not directly mention Hovhannisyan by name.
